Island Life by David Slack

Read Post

Island Life: I'm Henry. Fly Me.

44 Responses

First ←Older Page 1 2 Newer→ Last

  • Lucy Stewart,

    Just to stir the pot a bit, anyone else think the next sin-sational expose of Jet Star not being able to disperse fog with a mystic hand-wave should be lead by a disclosure of Air New Zealand's ad spend on TVNZ?

    No, they can't disperse fog with a wave of their hand. But they *can* change how they treat passengers when fog interferes with their flights, and my experience of Air New Zealand has always been that they are extremely accomodating and helpful when weather intervenes with their schedule. By all accounts, Jetstar are not. That sure as hell counts for something.

    Amherst, MA • Since Nov 2006 • 2093 posts Report Reply

  • Robyn Gallagher,

    I don't suppose anyone has a copy of the recent promo for Close Up where Henry, in his angry voice, said "I'll demand answers"? I really want that sound clip.

    I'm not sure why, but this makes me think Hadyn wants to use the Henry clip like this:

    Person A: Hey, shall we see if Hadyn wants to join us for a curry?
    Person B: Good idea! I'll give him a call. [phones Hadyn]
    Hadyn's phone: I'LL DEMAND ANSWERS.
    Person B: WTF? Hello?
    Hadyn's phone: I'LL DEMAND ANSWERS.
    Person B: Hadyn? Dude, are you there?
    Person A: What's going on?
    Person B: It's weird - it sounds like someone's there, but I keep hearing this Paul Henry clip.
    Hadyn's phone: I'LL DEMAND ANSWERS. I'LL DEMAND ANSWERS. I'LL DEMAND ANSWERS.
    Person B: Hadyn, if you are there, do you want to join us for a curry or not?
    Hadyn's phone: Oh, yeah. OK.
    Person B: Cool. See you later.
    Hadyn's phone: Hey, you know earlier - did you think it was Paul Henry on my phone?
    Person B: What? No.
    Hadyn's phone: I'LL DEMAND ANSWERS.

    Fin

    Raglan • Since Nov 2006 • 1855 posts Report Reply

  • David Slack,

    Hadyn's phone: Hey, you know earlier - did you think it was Paul Henry on my phone?
    Person B: What? No.
    Hadyn's phone: I'LL DEMAND ANSWERS.
    Fin

    That's a funny! On a lady!

    Devonport • Since Nov 2006 • 599 posts Report Reply

  • Craig Ranapia,

    By all accounts, Jetstar are not. That sure as hell counts for something.

    Lucy: To play devil's advocate for a second, yes it's enormously frustrating being put on standby again. Or finding your flight has been over-booked. But I've also seen alleged grown-up behave towards check-in clerks (who don't control the weather, or have a say in their employer's booking and check-in policies) in ways that would receive a Wimbledon-worthy backhand if directed at me. And I wouldn't need much of that before reverting to my "fuck you" default setting.

    North Shore, Auckland • Since Nov 2006 • 11902 posts Report Reply

  • Lucy Stewart,

    Or finding your flight has been over-booked. But I've also seen alleged grown-up behave towards check-in clerks (who don't control the weather, or have a say in their employer's booking and check-in policies) in ways that would receive a Wimbledon-worthy backhand if directed at me. And I wouldn't need much of that before reverting to my "fuck you" default setting.

    Dude, I work retail; you don't need to convince me the customer is barely ever right, and usually only by sheer coincidence. I'm just reporting my experience of *good* airline behaviour in such a situation, which no-one seems to have had with Jetstar - and I've heard stories about Jetstar in Australia which don't make it sound any better.

    Amherst, MA • Since Nov 2006 • 2093 posts Report Reply

  • Lucy Stewart,

    And to combine fair coverage and the previous discussion, free wireless at Wellington Airport = win; both my Air NZ flights this trip being delayed by an hour = fail.

    Amherst, MA • Since Nov 2006 • 2093 posts Report Reply

  • bronwyn,

    And I wouldn't need much of that before reverting to my "fuck you" default setting.

    And I'm sure anyone who has flown more than, ohh, once with our national carrier has seen that as well - I don't think this is just happening on Jetstar - although it sounds like they have more than their fair share of "it's more than my job's worth mate" types.

    I occasionally accompany visiting musicians with the aim of holding their hand whilst they check in (in a purely professional capacity, that is), and recently was witness to a incredible display of unhelpfulness from an Air NZ empolyee - "well, the manual says I can't possibly let you bring that very fragile violin on as carry on as you also have a laptop with you", but I suspect the more she got shouted at, the less helpful she was inclined to be - as we all would be. Nevertheless, it wasn't an overwhelmingly convincing introduction to that famous NZ friendly hospitality.

    tamaki makaurau • Since Nov 2006 • 86 posts Report Reply

  • Craig Ranapia,

    Dude, I work retail

    And I don't -- for which the local constabulary and courts are profoundly thankful. :) But you've probably got a point there -- you fly budget, it's a little rich to be surprised that there's probably not a lot of dosh going into training, salaries or incentivising staff to spread the joy around. :)

    North Shore, Auckland • Since Nov 2006 • 11902 posts Report Reply

  • Paul Robeson,

    The only question that STILL hasn't been really answered for me is why we constantly have Australian carriers foisted on us with all their arrogance and incompetence...

    (as I was only too sure to note Craig their inability to disperse fog was a major crime)

    ....and aren't able to return the favour and foist our arrogant mob on them?

    The National Party I'm looking at you here...

    Since Feb 2008 • 87 posts Report Reply

  • Steve Barnes,

    (as I was only too sure to note Craig their inability to disperse fog was a major crime)

    This fog meme keeps popping up. The equipment that Air NZ has to allow take off and landing in fog is not cheap, Jetstar pass this saving on to their victims.

    The wireless north ;-) • Since Dec 2006 • 4781 posts Report Reply

  • Hilary Stace,

    At Wgtn airport this week I noticed that Jetstar have made a poor PR decision. A huge Jetstar plane is stuck to and obscures much of the window that looks out from the food court onto the tarmac an across to the sea (like those ads plastered on the windows of buses, only huge). It would infuriate anyone who would prefer to look at the view while sipping their latte, and encourage even more negative thoughts towards the airline..

    Wgtn • Since Jun 2008 • 2071 posts Report Reply

  • Sacha,

    I doubt they would be given much choice by the airport about where to dock or park.

    Ak • Since May 2008 • 16605 posts Report Reply

  • Hilary Stace,

    It's not a real plane - it's an ad. A huge opaque plastic ad for Jetstar covering for the very large window that looks out on the tarmac.

    Wgtn • Since Jun 2008 • 2071 posts Report Reply

  • Sacha,

    Misunderstood, sorry - does sound like bad marketing. I like that view.

    Ak • Since May 2008 • 16605 posts Report Reply

  • Steve Barnes,

    It's not a real plane -

    LOL

    The wireless north ;-) • Since Dec 2006 • 4781 posts Report Reply

  • Hilary Stace,

    Lots of plane spotters like that view too.

    Wgtn • Since Jun 2008 • 2071 posts Report Reply

  • Tim Michie,

    Is this not the very exeplar of short-shighted..?

    Auckward • Since Nov 2006 • 553 posts Report Reply

  • Tim Michie,

    short-sighted meant of course but that just might a new swear above...

    Auckward • Since Nov 2006 • 553 posts Report Reply

  • Sacha,

    Forcing plane-spotters to squint, thus increasing customers - reckon it's an optometrist's jackup.

    Ak • Since May 2008 • 16605 posts Report Reply

First ←Older Page 1 2 Newer→ Last

Post your response…

Please sign in using your Public Address credentials…

Login

You may also create an account or retrieve your password.