Hard News by Russell Brown

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  • DexterX, in reply to Joe Wylie,

    Loan sharking & Labour

    Chch Central MP Tim Barnett promised to bring it to Consumer Affairs Minister Judith Tizard's attention. And the Minister did absolutely nothing.

    Wow - that is just amamzing - but seeing how the trade union movement has been involved in loans to members laqrgely as a supplemental source of income for the union executive - it is not surprising.

    Auckland • Since Nov 2006 • 1199 posts Report Reply

  • DexterX, in reply to Steve Barnes,

    Fletchers have been on at central and local Government to get it’s shit together re Chch - and issued warnings - I linked to some of these last year.

    There is no certainty and the economic leadership (for want of a better word) is absent - you can see it in the recent musing by Bill English about budgets, assets sales and arbitrary figures and guessing.

    The recovery hinted/touted at over the last two years I don’t feel is going to take place (as expected) and the stock market is translating this in to Fletchers share price.

    NZ presently has the have the lowest level of building (consent) activity since records were kept.

    Auckland • Since Nov 2006 • 1199 posts Report Reply

  • DexterX,

    The closing of the HNZ client offices - people that need state housing often have a range of issues and need to be dealt with by a real person who has experience in dealing with the range of issues that present themselves - this takes a range of skills and knowledge.

    A call centre just doesn't cut it - in the redundancies that will follow - we lose the people that have that skill and the ability to train people to acquire those sets of skills – that specialist skill set.

    I can see that there will be more people living in cars and on the street, more petty crime and multiple adverse impacts on children, the poor and the needy.

    The policy direction is a beat "down" and "up" on the vulnerable and leaves me with overwhelming disgust of this government.

    Auckland • Since Nov 2006 • 1199 posts Report Reply

  • Sofie Bribiesca, in reply to DexterX,

    often have a range of issues and need to be dealt with by a real person

    Yes, like our elderly often like someone to deal with. :(

    here and there. • Since Nov 2007 • 6254 posts Report Reply

  • Steve Barnes, in reply to DexterX,

    I can see that there will be more people living in cars and on the street, more petty crime and multiple adverse impacts on children, the poor and the needy.

    Catching up with real Australians...

    The wireless north ;-) • Since Dec 2006 • 4869 posts Report Reply

  • Matthew Littlewood, in reply to Ian Dalziel,

    see Dr Lesley McTurk’s, soulless hand at work here as well, helping to remove the personal interface, dehumanising all processes – she did much the same thing when she was CEO (Town Clerk) in Chch...

    Speaking of Lesley McTurk, John McCrone's feature "Double Acts in the City" in last weekend's Press is absolutely essential reading. It puts a lot of the current issues with the City Council in some form of historical context- and McTurk figures strongly in what happened next.

    Today, Tomorrow, Timaru • Since Jan 2007 • 443 posts Report Reply

  • DexterX,

    Removing the client offices from HCNZ will ensure that there is a consistent and level service for all - all people will be treated as equals – particularly those without landlines or internet access - that treatment will be shoddy and non responsive.

    Auckland • Since Nov 2006 • 1199 posts Report Reply

  • Hebe, in reply to DexterX,

    If the stakenholder interface is leading to negative outcomes, it foloows that it must be removed, so problem solved; there are none

    Christchurch • Since May 2011 • 2608 posts Report Reply

  • Lilith __,

    Aside from the question of disadvantaged people not having phone or internet access, who wouldn't prefer to be helped by an actual person? Talk about faceless bureaucracy! And so many of HNZ's clients are lacking in literacy and life-skills. Without someone to guide them through the process, would they even apply?

    Dunedin • Since Jul 2010 • 3466 posts Report Reply

  • Joe Wylie, in reply to Lilith __,

    Aside from the question of disadvantaged people not having phone or internet access, who wouldn't prefer to be helped by an actual person?

    After the September earthquake HNZ tenants in Avonside waited over two weeks, most without power, water and sewage, before any attempt at contact was made by their state landlord. Here's the delayed response.

    flat earth • Since Jan 2007 • 3552 posts Report Reply

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