Posts by rodgerd
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I've never found Ihug particularly good at responding to technical issues, nor any other ISP I've had experience with - Xtra, Paradise etc. Part of that is due to the fact they have to abrogate a lot of control to Telecom for ADSl, part of it must be I don't spend enough for them to really care about my service.
Paradise used to be gold. Then Telstra bought them, told their staff they needed to move to Auckland or be sacked, and it's all been downhill ever since.
Perhaps it's just me, but "moving everything to Auckland" and "purchased by Australians" seem to be harbingers of doom for many a company's quality.