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Speaker: Surviving Small II: Changing Process

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  • Alastair Thompson,

    Hi everybody.

    Fascinating discussion. You can see one of the piggy back marketing efforts over at the telecom bizhub.

    http://www.telecombusinesshub.co.nz/Pages/Home.aspx

    We will be carrying some advertising for this on Scoop shortly which will illustrate the approach from click to conversion.

    Ange,

    The GST EFTPOS thing really is a brilliant idea - would help everybody - be good if it was a Credit Card thing too.

    http://thinksmall.co.nz was built for the purpose of suggesting and promoting ideas like this - I would encourage you to go over and offer it as an issue and a solution. I will support it in a hearts beat.

    Cameron,

    We use salesforce and ifax too. The first one is as you say a brilliant tool and like XERO requries you to adapt the way you do things - in a good way - and the second one saves lots of trees and time. We also don't advertise our fax number which is probably also a good business survival tip - if you want to save money on toner. Fax spam!!!!

    al

    Wellington • Since Nov 2006 • 182 posts Report Reply

  • Alastair Thompson,

    (post reposted from the other thread where it might have been missed be people it was intended for.... from Patrick Hackett....):

    As a mortgage broker, I have a suggestion for small businesses who are not getting much joy from their Bank, and have their house mortgaged to the Bank as security for the business lending.

    BNZ (who do not deal with us "vermin" the brokers) are doing some ridiculous lending at the moment, now that they have brought out their 4.99% housing rate. So I suggest you call up a BNZ Mobile Manager, and ask him to refinance all your lending into one home loan. Give him your March 2008 financial accounts and the most recent GV on the property, and a printout on your loans showing you have been meeting the repayments.

    The key is to treat this as a home loan, and not any business refinance. So if you have a business overdraft at the moment, you will need to incorporate the debt into the loan amount, and operate your business accounts in credit without any overdraft limit. This is a great chance to roll all the debts together into one loan at 4.99% and also release some working capital for the business.

    You may also be able to get more than 80% of the value of your home, although the interest rate may then be a little higher.

    Wellington • Since Nov 2006 • 182 posts Report Reply

  • Glenn Pearce,

    For this to work, though, EFTPOS would have to transmit the line items and their dollar value as well, since you can purchase multiple products or services in one transaction

    I'm pretty sure the problem will be the EFTPOS network transaction doesn't have enough detail/space in it to transmit this level of detail.

    We've looked at it to use the EFT network for other transaction types at you know where Cam.

    They'd also have to get rid of those thermal printers too, the EFT receipts fade after 10 minutes.

    And a huge number of the EFT machines are still not connected to the till/system doing the invoicing whatever it is you're buying.

    I thought the IRD already did have a waiver for recipts for below a certain $ value ?

    Auckland • Since Feb 2007 • 361 posts Report Reply

  • Rich of Observationz,

    In the dim, dark past Amex had what they called "country club billing" (guess it's a US thing) that gave you images of the zip-zap slips for all your spending. I guess it wasn't popular enough to justify the added processing.

    Back in Wellington • Since Nov 2006 • 4501 posts Report Reply

  • Alastair Thompson,

    I thought the IRD already did have a waiver for recipts for below a certain $ value ?

    My understanding that the waiver is at $50.

    The line item data issue is an interesting one. That is required so that someone can determine whether the purchase really is a business expense I guess. And I would agree that that would be hard to do without line-item data.

    Wellington • Since Nov 2006 • 182 posts Report Reply

  • Miki Szikszai,

    @Rod I am interested in your thoughts on process

    1. Internal process - I am kicking off a piece of work on this at Snapper at the moment. Basically it wouldn't scale on the current processes. My guess is that you are not doing the classic corporate thing of getting BA's to design shedloads of process and then coding it up. How are you doing this in a more agile way?

    2. External processes - are you effectively saying that what you have done with Xero is an underground re-design of small business processes. Mate - that is *much* bigger than making accountancy fun. You get that right and you've added percentage points to NZ's GDP based on making small business more effective.

    Who's up for small business design / operation in a box ? NZ already has a reputation for being one of the easiest places in the world to do business. Automating key processes would make it even easier

    Wellington, NZ • Since Mar 2009 • 2 posts Report Reply

  • ange wither,

    Ange,
    The GST EFTPOS thing really is a brilliant idea - would help everybody - be good if it was a Credit Card thing too.
    http://thinksmall.co.nz was built for the purpose of suggesting and promoting ideas like this - I would encourage you to go over and offer it as an issue and a solution. I will support it in a hearts beat

    Alastair, I think you may have a very low resting heartbeat!

    Wellington • Since Nov 2006 • 54 posts Report Reply

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