Southerly by David Haywood

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Southerly: Tower Insurance Have Some Bad News For You

899 Responses

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  • Mahal,

    I'm sorry. My heart goes out to you (and, I'm sure, others in Christchurch in the same boat) who have to deal with this on top of everything you've already suffered.

    Auckland • Since Apr 2007 • 31 posts Report Reply

  • Russell Brown,

    I may have to do some shouting. Loudly.

    Auckland • Since Nov 2006 • 18957 posts Report Reply

  • Che Tibby,

    HO...LEE...SHIT.

    i am aghast.

    Tower does realise that this is why people hate insurance companies, surely?

    the back of an envelope • Since Nov 2006 • 2026 posts Report Reply

  • Judi Lapsley Miller,

    That just sucks. Sending virtual hugs to you all {{{{}}}}

    Wellington • Since Nov 2006 • 100 posts Report Reply

  • Patrick Xavier,

    Hmmm, that had been exactly my theory for the insurance of my house, all four corners perched precisely within the WCC's "rupture zone", which was disappointly realigned accordingly shortly after my acquisition. Is there a deal to be done here: you take the Govt's land value, which Tower tops up to your 2007 valuation, if less than the cost of requiring Tower to rebuild your house to its former glory, which is your entitlement and determination otherwise to establish as the Haywood Memorial?

    Since Nov 2006 • 38 posts Report Reply

  • nzlemming,

    Wow. I'm guessing you won't be the only person in this boat, but that's no comfort.

    Waikanae • Since Nov 2006 • 2140 posts Report Reply

  • Idiot Savant,

    And this is how insurance companies make their money: by taking people's premiums, then wriggling out of paying when disaster strikes. The entire industry is based on the systematic defrauding of their customers.

    Palmerston North • Since Nov 2006 • 1642 posts Report Reply

  • barnaclebarnes,

    That surprises me. Jackie Johnson on Nine to Noon this morning was very reassuring:

    Interview with Jackie Johnson on Nine to Noon

    Maybe you should get in touch with Radio NZ and offer an interview with your experiences?


    Note: I'm not sure if Tower are part of the IAG brand (they have lots of brands in NZ)

    Auckland • Since Nov 2006 • 88 posts Report Reply

  • 3410,

    Key and Brownlee need to explain this today.

    Auckland • Since Jan 2007 • 2618 posts Report Reply

  • Emma Hart,

    I may just have yelled two words the BSA wouldn't be very happy about, in Cuba Mall. So sorry, darling.

    Christchurch • Since Nov 2006 • 4369 posts Report Reply

  • Sue,

    oh david, this is wrong, so very very wrong and so scary.
    insurance companies, they really know how to screw you at times, and it's always when you are at your most vulnerable

    Wellington • Since Nov 2006 • 493 posts Report Reply

  • Che Tibby,

    suggestion!

    if the house is repairable, you could pay to move it to another location?

    the back of an envelope • Since Nov 2006 • 2026 posts Report Reply

  • Craig Ranapia,

    OK, I think I'll be removing my business from Tower and explaining why.

    North Shore, Auckland • Since Nov 2006 • 12031 posts Report Reply

  • Jeanette King,

    Good old insurance companies ... they'll do anything to wangle out of their contractual responsibilities. All power to your loudhailer and I'm sure Tower'll live to regret trying to tangle with you. There must be lots of others in the same situation so I hope the collective yell gets heard asap. Love and hugs.

    Edgeware • Since Oct 2010 • 29 posts Report Reply

  • Craig Ranapia, in reply to 3410,

    Key and Brownlee need to explain this today.

    Why?

    Good old insurance companies … they’ll do anything to wangle out of their contractual responsibilities.

    Really? I've talked to other people who've had (relatively) painless dealings with their insurance companies -- because I don't accept that it's inevitable insurance carriers must be douchebags. They decide to be, and saying otherwise is letting the bastards off the hook.

    North Shore, Auckland • Since Nov 2006 • 12031 posts Report Reply

  • 81stcolumn,

    Mmmm my existing contract rolled over on the 18th which is a shame. I'll have to wait a whole year to tell them to get stuffed.

    Nawthshaw • Since Nov 2006 • 727 posts Report Reply

  • Lucy Stewart,

    My experience with Tower was that they were so fucking incompetent they had to be asked three times to invoice me properly. I am sorry to hear that this doesn't stop them being cold-bloodedly evil to boot. One might have hoped.

    Amherst, MA • Since Nov 2006 • 2093 posts Report Reply

  • Che Tibby,

    complaints link!

    don't give up, get angry!

    the back of an envelope • Since Nov 2006 • 2026 posts Report Reply

  • BenWilson,

    WTF???

    Sounds like lawyer time. So sorry, and so angry. I can't think of anything that fits the description of a write-off better than a house you must vacate so that it can be bulldozed.

    Auckland • Since Nov 2006 • 8584 posts Report Reply

  • 3410,

    Key and Brownlee need to explain this today.

    Why?

    Because this is fundamental to yesterday's announcements. Clarification required.

    Auckland • Since Jan 2007 • 2618 posts Report Reply

  • Islander,

    That stinks, David.
    I trust something much better is forthcoming.

    I dropped Tower some years ago, when they refused to honour the policy that covered my office equipment (3 machines - on 2 different power-points- were blatted by lightning. Yes, they all had safety cutout switches - but that didnt count with Tower. Act of God apparently. And, they were in a room not solely devoted to working - which wasnt a matter raised by their rep when I bought the policy.)

    Big O, Mahitahi, Te Wahi … • Since Feb 2007 • 5643 posts Report Reply

  • James Butler, in reply to Craig Ranapia,

    I don't accept that it's inevitable insurance carriers must be douchebags. They decide to be, and saying otherwise is letting the bastards off the hook.

    I specifically decided on AMI for our insurance, because of significant anecdata suggesting that they were less like this than other companies (certainly my parents never had a good word for State). So apparently in the insurance world, the alternative to asshattery is insolvency. Great.

    Auckland • Since Jan 2009 • 801 posts Report Reply

  • Toby,

    I notice that Tower don't have much of a following on Twitter
    https://twitter.com/#!/TOWERnz
    They'd presumably welcome a bit of community-building feedback.

    pt chev • Since Mar 2011 • 25 posts Report Reply

  • James Butler, in reply to BenWilson,

    I can’t think of anything that fits the description of a write-off better than a house you must vacate so that it can be bulldozed.

    Perhaps it will qualify as a write-off after it's been bulldozed?

    Auckland • Since Jan 2009 • 801 posts Report Reply

  • Sue,

    here's the thing for all the bad stories about tower you'll get the same for other insurance companies. I think vero is the one trying to weasel out of business interruption insurance payouts for anyone in the cbd

    Wellington • Since Nov 2006 • 493 posts Report Reply

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